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August 26, 2025

Who’s Picking Up the Tab?

By
Rachael Mahoney
In construction, extending long payment terms to loyal clients often feels like part of the relationship, similar to the running tab joke in Cheers. While it’s rooted in trust and history, relying on delayed payments can become risky and costly, especially when cash flow and access to capital are critical.

If you ever watched the sitcom Cheers, you probably remember the running joke: everyone had a tab. Norm would walk in, the bar would erupt in laughter, and his bill kept growing while the friendships kept flowing. The tab wasn’t really about money, it was about belonging, trust, and history.

In construction, we don’t think of it that way, but it’s not so different. That long-time customer who always gets 30, 60, or even 90+ days to pay? We chalk it up to “we’ve always done that for them” or “they always pay eventually.” The relationship feels more important than the invoice. But when times are leaner and access to your own capital matters more than ever, running a business on handshake tabs isn’t just risky, it can be costly.

The Hidden Burden You’re Carrying

It’s easy to overlook the true cost of delayed payments. Beyond the invoice amount, there’s the staff time spent nudging and reminding, the lost opportunity to take on the next job, and the real cost of capital sitting tied up in someone else’s account. A $50,000 order isn’t really worth $50,000 when you finally collect… Once you factor in opportunity costs and financing gaps, it might be closer to $46,000. Over months and years, those hidden costs add up to serious money.

And there’s more at stake than numbers on a balance sheet. When payment delays ripple into project schedules, equipment availability, or payroll, they put project outcomes and relationships on the line.

Old Agreements vs. New Flexibility

Traditionally, both buyer and vendor had to agree to the same terms and methods: net-30, net-60, maybe a check in the mail. That’s what kept things fair, but also what kept things rigid and inefficient.

With modern financing solutions, that’s no longer the case. Each party can actually choose the financial product that works best for them, even if their needs change from one job to the next:

  • Need extended credit terms because liquidity is tight this month? Done.

  • Want an immediate transfer at no fee? Easy.

  • Prefer to pay by credit card, or use a “buy now, pay later” option? That works too.

Everybody gets what they need without slowing down projects or straining relationships. The technology adapts to fit the moment, so you don’t have to.

Taking the Awkwardness Off the Table

Talking about money has always been hard, even taboo. In this industry especially, conversations around unpaid invoices can quickly feel personal, even when they’re not. That’s where flexible, easy-to-use systems shine: they take the topic off the table.

Instead of, “When can I expect payment?” The conversation stays focused on the work, the next project, and “who’s picking up the tab at lunch.” When money moves smoothly in the background, relationships are protected and strengthened.

More Than Just Cash Flow

This isn’t only about avoiding awkward conversations. Modernizing the way you pay and get paid builds resilience. In an environment where work volume slows and margins tighten, the companies with flexible financial infrastructure are the ones who keep moving, keep crews working, and can keep saying yes to new opportunities.

And it turns out, these systems don’t weaken relationships, they protect them. Just like a well-kept bar tab at Cheers, they ensure the trust and camaraderie remain, while the business side runs cleaner and smarter.

Final Thought

We all know relationships are the backbone of construction. But protecting those relationships sometimes means changing the way money moves. With the tools available today, you don’t have to choose between cash flow and connection. You can have both, and that’s how businesses not only survive lean times but come out stronger on the other side.

So next time you’re thinking about who owes who, keep it about lunch and not your accounts receivable.

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